Эмоциональный интеллект для больших целей. Бизнес-тренинг по эффективному и бережному управлению эмоциями. Сергей Шабанов

Читать онлайн.

Эмоциональный интеллект для больших целей. Бизнес-тренинг по эффективному и бережному управлению эмоциями - Сергей Шабанов
Скачать книгу
практика. – М.: МИФ, 2021.

      2

      Шабанов С., Алешина А. Эмоциональный интеллект в сложных коммуникациях. – М.: МИФ, 2022.

      3

      Модель описана упрощенно и своими словами. Прим. автора.

      4

      Дэниел Гоулман (род. 1946) – американский писатель, психолог, научный журналист, автор более 10 книг по психологии, образованию и лидерству. Прим. ред., если не указано иное.

      5

      Направление в психологии, которое утверждает, что большинство наших проблем (если не все) являются результатом нашего неправильного поведения, которое, в свою очередь, появилось у нас из-за «неправильного научения». Соответственно, вывод следующий: чтобы решить все проблемы, нужно человека переучить. Прим. автора.

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
Скачать книгу