Van Haren Learning Solutions a.o.
Список книг автора Van Haren Learning Solutions a.o.ITIL® 4 Foundation Courseware - Nederlands
Van Haren Learning Solutions a.o.
Naast de ITIL® 4 Foundation Courseware – Nederlands (978 940 180 460 8) raden wij u aan om de volgende publicatie aan te schaffen: ITIL®4 – Pocket Guide (ISBN: 978 940 180 442 4). ITIL®4 – Pocket Guide sluit aan op ITIL® 4 Foundation Courseware – Nederlands.Deze cursus dient om uw ITIL® 4 basisvaardigheden te ontwikkelen waardoor u een nieuwe kijk krijgt op IT Service Management through a Service Value System (SVS). ITIL® 4 leert u wat het betekent om een toevoeging te leveren aan de bedrijfswaarde evenals modellen zoals Lean IT, Agile en DevOps. De cursus is bedoeld voor ieder die werkt in de IT service branche of (meer) kennis nodig heeft van IT Service Management.Kandidaten moeten tijdens deze cursus binnen 60 minuten 40 vragen beantwoorden. Deze vragen zijn multiple choice en het gebruik van het boek tijdens het examen is niet toegestaan. Bij een score van 65% heeft u het examen behaald en krijgt u het certificaat. U kunt uw examinering starten nadat u de cursus heeft afgerond. De examinering kunt u waar en wanneer u wil starten. Het examen wordt online gemaakt met onder andere het gebruik van een webcam. Kandidaten die deze cursus willen volgen wordt geadviseerd om een basiskennis te hebben van IT en kennis van het eigen bedrijf.Tijdens de ITIL® 4 cursus krijgt u:Inzicht in de sleutelbegrippen van Service Management • Inzicht verkrijgen hoe ITIL u kan helpen Service Management te implementeren in uw bedrijfInzicht van de 4 Service Management dimensiesInzicht van het doel en de componenten van het ITIL Service Value SystemInzicht van Service Value Chain activiteiten en hoe deze aan elkaar relaterenInzicht van het doel en de kernbegrippen van 25 ITIL praktijkvormenITIL® is a registered trade mark of AXELOS Limited, used under permission of AXELOS Limited. All rights reserved.This product is only for courseware partners, affiliates or designated students.
Courseware based on The TOGAF® Standard, Version 9.2 - Foundation (Level 1)
Van Haren Learning Solutions a.o.
Besides the Courseware based on The TOGAF® Standard, Version 9.2 – Foundation (Level 1) (ISBN: 9789401805247) publication you are advised to obtain the publication The TOGAF® Standard, Version 9.2 (ISBN: 9789401802833).Van Haren Publishing is listed as accredited TOGAF® 9 training course provider on the TOGAF® Accreditation Register for The TOGAF® Standard. Via the website vhls.global/togaf we enable you in three easy steps to also deliver Accredited TOGAF® 9 Standard training courses based on this Courseware. We know the accreditation process well and support you with this. You don’t have to worry about the accreditation, you can become an affiliate of us and we will guide you in three easy steps through the process, including enrolment of qualified trainers. Our materials are of the highest quality includes extensive exam preparations and many other extra’s! Already, many well-respected training organizations make use of these Van Haren Publishing high quality materials and services for the delivery of The TOGAF Standard training. We have been enabling our Affiliates to grow their revenue and numbers of students. The easiness of enrollment and the many extra’s we provide creates a great competitive advantage for our partners. Contact info(at)vanharen.net if you have any questions. Van Haren Publishing is the official publisher of The Open Group, we provide as one of the only organizations all official publications.The Courseware Package offered by Van Haren consists out of – The TOGAF® Standard, Version 9.2 Courseware (ISBN: 978 940 180 524 7)– TOGAF®Standard Version 9.2 – A Pocket Guide (ISBN: 978 94 018 0286 4)– The TOGAF® Standard Version 9.2 (ISBN: 978 94 018 0283 3)– TOGAF®9 Foundation Study Guide 4th Edition (ISBN: 978 94 018 0289 5) and the TOGAF® exam voucher (ordered directly or via The Open Group).The TOGAF®Standard has been developed through the collaborative efforts of the whole community. Using The TOGAF® Standard results in an Enterprise Architecture that is consistent, reflects the needs of stakeholders, employs best practice, and gives due consideration both to current requirements and the perceived future needs of the business. These courseware materials form the perfect basis for full course accreditation including the Van Haren's QMS, Courseware materials, authorized trainer(s) enrollment and exam voucher(s). Disclaimer: These courseware materials separately are not accredited and do not provide any right to use the trademark. Also these materials may not be commercially used without a Commercial License from The Open Group. When registered for a TOGAF® course, the exam/certification voucher is included in the training fee. Order directly or contact info(at)vanharen.net if you have any questions.
ITIL 4 Foundation Matériel de Cours - Français
Van Haren Learning Solutions a.o.
En plus de la publication ITIL 4 Foundation Matériel de Cours -Français (ISBN: 9789401803939), il est conseillé de vous procurer la publication ITIL® 4 – A Pocket Guide (ISBN: 978 94 018 0439 4).Le cours est conçu comme une introduction à ITIL 4 et vous permet de comprendre une nouvelle façon de voir la Gestion des Services Informatiques (ITSM) via un Système de Valeur de Service (SVS).ITIL 4 fournit une image de bout-en-bout de ce que signifie contribuer à la valeur business et métier, et intègre également des concepts issus de modèles tels que Lean IT, Agile et DevOps.Ce cours est destiné aux personnes impliquées dans la fourniture de services informatiques et ayant besoin de comprendre les meilleures pratiques en matière de Gestion des Services Informatiques (ITSM).L'étudiant doit réussir un examen à choix multiple de 60 minutes et de 40 questions à livres fermés, avec un seuil de réussite de 65% nécessaire pour obtenir cette certification. Vous pouvez passer l'examen à tout moment et en tout lieu après le cours. Le test est effectué via votre propre ordinateur surveillé via une webcam.Les candidats souhaitant suivre une formation et réussir l’examen pour cette qualification doivent avoir des connaissances générales sur les technologies de l’information et connaître leur propre environnement professionnel.Vous apprendrez à :Comprendre les concepts clés de la gestion des servicesComprendre comment les principes directeurs d'ITIL peuvent aider une organisation à adopter et à adapter la gestion de servicesComprendre les quatre dimensions de la gestion de serviceComprendre l'objectif et les composants du système de valeur du service ITILComprendre les activités de la chaîne de valeur du service et leur interconnexionConnaître le but et les termes clés de 18 pratiques ITILComprendre 7 pratiques ITIL
ITIL® 4 Foundation Courseware - English
Van Haren Learning Solutions a.o.
Besides the ITIL® 4 Foundation Courseware – English (ISBN: 978 94 018 0394 6) publication you are advised to obtain the ITIL® 4 – A Pocket Guide (ISBN: 978 94 018 0439 4).The course is designed as an introduction to ITIL 4 and enables you to understand a new way to look at IT Service Management through a Service Value System (SVS). ITIL 4 provides an end-to-end picture of what means to contribute to business value, and also integrates concepts from models such as Lean IT, Agile and DevOps.This course is for those who are involved in the delivery of IT services and need an understanding of best practice in IT Service Management. Student must pass a 60 minute, 40 question closed book multiple choice, examination with a passing score of 65% in order to receive this certification. You can write the exam at any time and at any place after the course. The test is done via your own computer proctored via webcam.Candidates wishing to be trained and pass the exam for this qualification would be recommended to have a general awareness of IT and appreciation of their own business environment.You’ll learn:• Understand the key concepts of service management• Understand how the ITIL guiding principles can help an organization adopt and adapt service management• Understand the four dimensions of service management• Understand the purpose and components of the ITIL service value system• Understand the activities of the service value chain, and how they interconnect• Know the purpose and key terms of 18 ITIL practices• Understand 7 ITIL practicesITIL® is a registered trade mark of AXELOS Limited, used under permission of AXELOS Limited. All rights reserved. This product is only for courseware partners, affiliates or designated students.