Olivier Serrat
Список книг автора Olivier SerratKnowledge Solutions
A competency approach befits knowledge management and learning. Knowledge Solutions are handy, quick reference guides to tools, methods, and approaches that propel development forward and enhance its effects. They fit in five comprehensive areas: (i) strategy development, (ii) management techniques, (iii) collaboration mechanisms, (iv) knowledge sharing and learning, and (v) knowledge capture and storage. In general, raising organizational performance is contingent on progress in all five areas; however, the Five Competencies Framework can also help determine priorities for immediate action by selecting the area that will yield the greatest benefits if improved. Knowledge Solutions will appeal to the development community and people interested in knowledge management and learning.
Learning in Development
This publication tells the story of independent evaluation in the Asian Development Bank (ADB)–from its early years to the expansion of activities under a broader mandate–points up the application of knowledge management to sense-making, and brings to light the contribution that knowledge audits can make to organizational learning. It identifies the 10 challenges that ADB must overcome to develop as a learning organization and specifies practicable next steps to conquer each. The messages in this publication will echo outside ADB and appeal to the development community and people having interest in knowledge and learning.