A Smart Girl's Guide: Knowing What to Say. Patti Kelley Criswell

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      Dear Reader,

      Have you ever been stuck searching for the right

      words, but just couldn’t find them? You felt yourself

      freezing up, forgetting, stuttering, or even hurting

      people’s feelings without realizing it—or realizing it,

      but not knowing how to handle the situation in any

      other way.

      It happens to everybody, but you can make it happen

      less often with a few simple tips, tricks, and tools—

      and a whole lot of practice!

      Find a friend, a sister, a parent, or a mirror, and imag-

      ine yourself in one of the situations inside—we have

      more than 200—and practice using these words.

      In no time at all, you’ll be able to say exactly what

      you want to say when you need to say it, whether

      you’re ordering in a restaurant, answering a question

      at school, or standing up for a friend. You’ll learn the

      words to handle almost any situation—and you’ll be

      able to speak with confidence and grace.

      Your friends at

      American Girl

      contents

       small talk

       25 things to say after “hi”

       25 questions to know someone better

       what to say when you’re the new girl

       what to say when some- one else is new

       what to say when talking with adults

       compliments

       confident body language

       asking for what you want

       quiz just say the word!

       what to say if you want something from an adult

       what to say about friend- ship troubles

       what to say if a friend makes you mad

       what to say if you want parents to make a change

       building your case

       how to compromise

       quiz getting it right

       what other girls are saying about how they get what they want

       what to say if you need to say “no”

       ways to say “no”

       making it right

       how to apologize for almost anything

       what to say if you betray your friend

       what to say if you hurt someone on purpose

       what to say if you upset your teacher

       what to say if you forget something important

       what other girls are saying about forgetting

       that hurts

       anger inventory

       this makes me mad!